PENDIENTE, as the owner of the Cluscann® brand, informs users of his website cluscann.com that in the use of his website the following personal data is collected and processed:
We process the personal data that you provide us, as well as other data generated in the context of your activity on our website, such as the operations you carry out, provided that such collection is allowed by Law.
Please note that the information marked as mandatory is essential in order to complete the order, charge you, and send you the product, according to the delivery method selected. Therefore, if not provided, it will not be possible to process your order on our part.
We may process the following categories of personal data provided by you when filling out the necessary form for online purchasing:
Finally, we may also collect data from the use you make of the Portal such as transactions made, web browsing as well as when you contact us through the Customer Service.
Your personal data will be processed for the purposes and on the legitimizing bases indicated below:
You have the right for Cluscann® to confirm whether or not your personal data is being processed and, if so, to request access to the personal data and to certain information about the processing.
You also have the right to request the rectification of inaccurate data, as well as the deletion of data when they are no longer necessary for the purposes for which they were collected.
Finally, You have the possibility to exercise your right to data portability, that is, to receive the personal data in a structured, commonly used, and machine-readable format.
You have the right to object to the processing of your data, at any time, on grounds relating to your particular situation, especially when it is aimed at direct marketing activities.
Do not forget that You have the right to lodge a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights.
Our company may share your personal data with third parties in the following circumstances:
The forms on this website are protected with Google reCAPTCHA v3 in order to prevent automated submissions by bots. When you use a form, Google receives your IP address along with data about your device and your interaction with the page, and returns a score indicating how likely it is that the request comes from a person. This processing is based on the legitimate interest of protecting the website and its forms against abuse and fraudulent submissions. The data is processed in accordance with the Google Privacy Policy and the Google Terms of Service.
We will retain your personal data for 24 months following the delivery of your order.
The company owning the Cluscann® brand will store and process customer personal data on computer servers located in Spain.
If you wish, you can contact our data protection officer at the following address: Cluscann® Data Protection Officer, PENDIENTE or at the address web@cluscann.com.
